Frequently Asked Questions

Comprehensive enterprise security capabilities

Galaxkey is a comprehensive data protection solution that secures emails, documents, and sensitive information through robust access controls and advanced encryption. Designed for seamless integration across devices, cloud environments, and networks, it ensures data remains protected wherever it resides. The platform is highly flexible and scalable, delivering end-to-end security while preserving data integrity both in transit and at rest. With stringent access controls and enhanced confidentiality, Galaxkey guarantees the highest level of availability to authorised users – offering powerful protection within an intuitive, user-friendly interface

At Galaxkey, we believe that everyone has the right to the privacy, confidentiality, integrity and availability of their data. We believe in data protection for all, on any device, anywhere and at any time. This is what Galaxkey provides to the data owner, in an easy-to-use platform.

Galaxkey can be used:

  • to protect your data stored on devices, as well as when you need to transfer data over any network so that you can ensure full security.
  • to share data securely over any network, including over the internet.
  • to send secure emails and make sure they not intercepted, accessed or modified by anyone other than the intended recipient.
  • to verify who has sent the email. You can ensure that the email, sent protected by Galaxkey, definitely came from the user who sent it.
  • to sign emails and documents digitally and verify the identity of the user that sent the email, out-of-band, in a secure way.

Galaxkey lab is a hive of innovation, so please keep checking our website for new solutions. So many features are built into our software and we’re happy to discuss these with you. Please contact support@galaxkey.com or take a look at our datasheets for more solutions.

While TLS offers some level of security, it is neither comprehensive nor assured. In cybersecurity circles, it is no longer considered a reliable method for securing email. If a TLS certificate is expired or invalid, communication can default to clear text, exposing sensitive data. Furthermore, end users have no visibility into how emails are processed during store-and-forward, leaving security uncertain.

The only way to guarantee end-to-end protection is through Pre-Internet Encryption (PIE). Galaxkey employs PIE, ensuring that when users press the secure-and-send button, their data is fully encrypted within our secure technology. This guarantees safe transmission over any network, accessible only to the intended recipients.

No, all Galaxkey secured files can be opened in a web browser. However, when working offline a native application is the only way to decrypt these protected files. Hence, if you are working on a plane or train (for example) and have no internet access you should download the app.

All a user must do is register on the Galaxkey website. Once they have registered they can either use the website to access data, files and emails or they can use the native applications that the Galaxkey team has built for the supported platforms.

When you send an email or share file, the application indicates who is using Galaxkey. If the using the software, they will be invited to securely collaborate with you. The user will then be guided through the same process(as when you joined)and 30 seconds later they will have an account.

The team at Galaxkey work hard to support all platforms. We have over 60 developers working persistently to make sure that you get the best support on the following platforms:

  • Windows
  • Android
  • Apple iOS
  • macOS
  • Web Browsers

Once you have created an account, you can download our Native Applications from https://manager.galaxkey.com/Downloads

When you send an email, by its very nature, it goes to the cloud and traverses many servers. That’s why we built Galaxkey- so that you can easily secure the email or file whist its being transmitted.

About Galaxkey

Galaxkey is a comprehensive data protection solution that secures emails, documents, and sensitive information through robust access controls and advanced encryption. Designed for seamless integration across devices, cloud environments, and networks, it ensures data remains protected wherever it resides. The platform is highly flexible and scalable, delivering end-to-end security while preserving data integrity both in transit and at rest. With stringent access controls and enhanced confidentiality, Galaxkey guarantees the highest level of availability to authorised users – offering powerful protection within an intuitive, user-friendly interface

At Galaxkey, we believe that everyone has the right to the privacy, confidentiality, integrity and availability of their data. We believe in data protection for all, on any device, anywhere and at any time. This is what Galaxkey provides to the data owner, in an easy-to-use platform.

Galaxkey can be used:

  • to protect your data stored on devices, as well as when you need to transfer data over any network so that you can ensure full security.
  • to share data securely over any network, including over the internet.
  • to send secure emails and make sure they not intercepted, accessed or modified by anyone other than the intended recipient.
  • to verify who has sent the email. You can ensure that the email, sent protected by Galaxkey, definitely came from the user who sent it.
  • to sign emails and documents digitally and verify the identity of the user that sent the email, out-of-band, in a secure way.

Galaxkey lab is a hive of innovation, so please keep checking our website for new solutions. So many features are built into our software and we’re happy to discuss these with you. Please contact support@galaxkey.com or take a look at our datasheets for more solutions.

While TLS offers some level of security, it is neither comprehensive nor assured. In cybersecurity circles, it is no longer considered a reliable method for securing email. If a TLS certificate is expired or invalid, communication can default to clear text, exposing sensitive data. Furthermore, end users have no visibility into how emails are processed during store-and-forward, leaving security uncertain.

The only way to guarantee end-to-end protection is through Pre-Internet Encryption (PIE). Galaxkey employs PIE, ensuring that when users press the secure-and-send button, their data is fully encrypted within our secure technology. This guarantees safe transmission over any network, accessible only to the intended recipients.

No, all Galaxkey secured files can be opened in a web browser. However, when working offline a native application is the only way to decrypt these protected files. Hence, if you are working on a plane or train (for example) and have no internet access you should download the app.

All a user must do is register on the Galaxkey website. Once they have registered they can either use the website to access data, files and emails or they can use the native applications that the Galaxkey team has built for the supported platforms.

When you send an email or share file, the application indicates who is using Galaxkey. If the using the software, they will be invited to securely collaborate with you. The user will then be guided through the same process(as when you joined)and 30 seconds later they will have an account.

The team at Galaxkey work hard to support all platforms. We have over 60 developers working persistently to make sure that you get the best support on the following platforms:

  • Windows
  • Android
  • Apple iOS
  • macOS
  • Web Browsers

Once you have created an account, you can download our Native Applications from https://manager.galaxkey.com/Downloads

When you send an email, by its very nature, it goes to the cloud and traverses many servers. That’s why we built Galaxkey- so that you can easily secure the email or file whist its being transmitted.